Flipkart is
an e-commerce company founded in 2007 by Sachin Bansal and Binny
Bansal. It is registered in Singapore and it operates in India, where it is
headquartered in Bangalore, Karnataka.Flipkart has launched its own
product range under the name "DigiFlip" with products including
tablets, USBs, and laptop bags.
In May 2014, Flipkart received $210 million from DST Global, in July
2014 it raised $1 billion led by existing investors Tiger Global and South
Africa's media group Naspers and in May 2015 it raised $550 million
from some of its existing investors. Flipkart's last fundraising round in May
2015 had pegged its valuation at $15 billion.
History
Flipkart (Company) was founded in
2007 by Sachin Bansal and Binny Bansal, both alumni of
the Indian Institute of Technology Delhi. They had been working
for Amazon.com previously. The business was formally incorporated as
a company in October 2007 as Flipkart Online Services Pvt. Ltd. The first
product sold by them was the book Leaving Microsoft To Change The World,
bought by VVK Chandra from Andhra Pradesh. Flipkart now employs more than
20000 people. Flipkart allows payment methods such as cash on delivery, credit or debit card
transactions, net banking, e-gift voucher and card swipe on delivery.
Acquisitions
- 2010: WeRead, a social book
discovery tool.
- 2011: Mime360, a digital content
platform company.
- 2011: Chakpak.com, a Bollywood news site
that offers updates, news, photos and videos. Flipkart acquired the rights
to Chakpak's digital catalogue which includes 40,000 filmographies, 10,000
movies and close to 50,000 ratings. Flipkart has categorically said that
it will not be involved with the original site and will not use the brand
name.
- 2012: Letsbuy.com, an Indian e-retailer
in electronics. Flipkart has bought the company for an
estimated US$25 million. Letsbuy.com was closed down and all
traffic to Letsbuy has been diverted to Flipkart.
- 2014: Acquired Myntra.com in
an estimated ₹ 20 billion (2,000 crore, about US$319
million) deal.
- 2015: Flipkart acquires a
Bangalore-based global mobile network AdiQuity for an undisclosed amount.
- 2015: Flipkart acquires a mobile
marketing start-up Appiterate as to strengthen its mobile platform.
Finance
Initially, they had
spent ₹ 400,000 only for making website to set up the
business. Flipkart has later raised funding from venture capital
funds Accel India (US$1 million in 2009) and Tiger Global (US$10
million in 2010 and US$20 million in June 2011). On 24 August 2012,
Flipkart announced the completion of its 4th round of $150 million funding from
MIH (part of Naspers Group) and ICONIQ Capital. The company
announced, on 10 July 2013, that it has raised an additional $200 million from
existing investors including Tiger Global, Naspers, Accel Partners and
Iconiq Capital.
Flipkart's reported sales
were ₹ 40 million in FY 2008–2009, ₹ 200 million
in FY 2009–2010 and ₹ 750 million
for FY 2010–2011. In FY 2011–2012, Flipkart is set to cross
the ₹ 5 billion (US$100 million) mark as Internet usage in the
country increases and people get accustomed to making purchases
online. Flipkart projects its sales to reach ₹ 10 billion by
year 2014. On average, Flipkart sells nearly 10 products per minute and is
aiming at generating a revenue of ₹ 50 billion (US$0.81 billion) by
2015.
On November 2012, Flipkart became
one of the companies being probed for alleged violations of FDI regulations of
the Foreign Exchange Management Act, 1999
Flipkart reported a loss
of ₹ 281 crore for the FY 2012-13. In July 2013, Flipkart raised
USD 160 million from private equity investors.
In October 2013, it was reported
that Flipkart had raised an additional $160 million from new investors Dragoneer
Investment Group, Morgan Stanley Wealth Management,Sofina SA
and Vulcan Inc. with participation from existing investor Tiger
Global.
On 26 May 2014, Flipkart
announced that it has raised $210 million from Yuri Milner’s DST Global
and its existing investors Tiger Global, Naspers and Iconiq Capital.
In early July 2014, it was also
highly speculated that Flipkart was in negotiations to raise at least $500
million, for a likely listing in the US for 2016.
On 29 July 2014, Flipkart
announced that it raised $1 billion from Tiger Global Management LLC,
Accel Partners, and Morgan Stanley Investment Management and a new investor
Singapore sovereign-wealth fund GIC.
On 6 October 2014, Flipkart sold
products worth INR 650Crore in 10 hours in a special one-day
event - "The Big Billion Day", claiming they had created e-commerce
history, but their hard-won reputation for good customer service suffered
because of technical problems, and angry reactions on social media from buyers
disappointed with the pricing and availability of products. It claimed to
sell a whopping 5 lakh mobile handsets, five-lakh clothes and shoes and 25,000
television sets within hours of opening its discounted sale at 8 AM. In
December 2014, After it received $700 million from another funding, Flipkart
had a market cap of $11 billion or Rs.66000 crore. In May 2015 Flipkart
has raised $550 million from some of its existing investors, in a deal that raises
the valuation of the privately-held Indian startup to about $15 billion or Rs.
90,000 crore
On 20 December 2014, Flipkart
announced filing application with Singapore-based companies' regulator ACRA to
become a public company after raising USD 700 million for long term strategic
investments in India following which its number of investors exceeded 50. The
USD 700 million fund raised by Flipkart added new investors - Baillie Gifford,
Greenoaks Capital, Steadview Capital, T. Rowe Price Associates and Qatar
Investment Authority - on company's board.Its existing investors DST Global,
GIC, ICONIQ Capital and Tiger Global also participated in this latest financing
round.
Exclusive product launches
Motorola Mobility, previously
owned by Google but then sold to Lenovo, in an exclusive tie up
with Flipkart launched its budget smartphone Moto G in India on 5
February 2014. This triggered an overwhelming response from online
shoppers and more than 20,000 units were sold within hours of launch on Flipkart.
After the Moto G successful debut launch, Flipkart was looking for a
long term tie up with Motorola Mobility. The Moto G success
story, led to another exclusive tie up between Flipkart & Motorola
Mobility, who launched their flagship Android smartphone, the Moto
X on 19 March 2014. After Moto G and Moto X, Flipkart
invited the Moto E, the newest member of Moto family which is even cheaper
than Moto G on 13 May 2014. The sale
of high-end smartphone Xiaomi Mi3 produced by Xiaomi
Tech was launched in India on an exclusive tie-up with Flipkart. The first
batch was sold out within 39 minutes on 22 July 2014, the second in 5
seconds on 29 July 2014. The sale was proceeded on pre-registration mode
where more than 150 000 buyers booked for the 5 August 2014 sale. This got sold
off in less than 2 seconds. Following this Xiaomi Tech decided
to sell 20,000 pieces in the next sale scheduled for 12 August 2014. On 2
September 2014 Flipkart held a flash sale of the budget Android smartphone the
Xiaomi Redmi 1S which was launched in India in July 2014. 40, 000
units priced at Rs 5999 each were sold within seconds. In the second round
of Xiaomi Redmi 1S sale held on Sept 9, 2014, 40,000 units were sold within a
span of 4.5 seconds, slightly longer than the first sale, which lasted just 4.3
seconds. Third round of Redmi 1S sale held on Sept 16, 2014 with again
40,000 units sold in fastest of all 3.4 seconds. In the 4th round of sale
of Redmi 1S held on Sept 23, 2014, Flipkart put more units this time, 60,000
units go out of stock in 5.2 seconds. In the latest Flash sale held on Sept
30, 2014, once again 60,000 units Go out of stock in 13.9 seconds. Redmi
Note in India exclusively through Flipkart. The first flash sale of 50,000
Redmi Note devices held on 2 December 2014 and all the devices sold out in mere
6 seconds, just like all the earlier flash sales of Xiaomi held at
Flipkart. Flipkart is planning to enter into grocery segment soon after
amazon started its grocery pilot project in Bangalore as Kirana now.Both amazon
and Flipkart may face stiff competition from local startups like bigbasket,zopnow, bazaarcart etc.
In-house products
Digiflip, Flipkart's own electronic brand
- In July 2014 Flipkart launched its own
set of tablet, mobile phones & Phablet. The first among these
series of tablet phones was Digiflip Pro XT 712 Tablet.
- In July 2014 Flipkart launched its first
networking router, under its own brand name named DigiFlip WR001 300
Mbit/s Wireless N Router.
- In September 2014 Flipkart launched its
in-house home appliances and personal healthcare brand Citron. The label
includes a wide range of cooking utilities and grooming products.
Criticism
On 13 September 2014, a Flipkart
delivery boy molested a house maid in Hyderabad. The house maid's employer
has been fighting against Flipkart for justice on this issue, and also for
making offline delivery services safe.
On 6 October, 2014 Flipkart
launched a promotion called 'Big Billion Day' with the intention to increase
the popularity of their website by targeting a billion sales in 1 day. This,
even though Flipkart achieved the target, led to public outcry and widespread
criticism among consumers, competitors and partners, heavily damaging its
reputation. Many users could not place orders because of high server load and
errors which led to frustration among customers. Many users who placed
orders received emails stating that their orders were cancelled. Most of
the products were sold for prices less than their respective cost prices, and
Flipkart was accused of killing competition. Major competitors filed complaints
against Flipkart to the commerce ministry claiming that selling products lesser
than cost prices is against the commerce policy of the country. The
Ministry said that they will form new trade rules for electronic retail after
this incident.
Flipkart received mass criticism
on the subject of Net Neutrality after their announced partnership with Airtel
to use the Airtel Zero platform which would have made the Flipkart app free for
Airtel Users.On 14 April 2015 Flipkart retracted its decision to use Airtel
Zero platform A photo posted on Flipkart's Facebook page by Kolkata-based
Mani Sankar Sen shows a pair of wedges being sold on the website for Rs 399,
down from the "original price" of Rs 799. However, a closer look at
the product's image on the listing page shows that the pair of wedges was
priced at Rs 399 originally by the manufacturer.
Awards and recognition
- Co-Founder of Flipkart Sachin Bansal,
got Entrepreneur of the Year Award 2012-2013 from Economic Times, leading
Indian Economic Daily.
- Flipkart.com was awarded Young Turk of
the Year at CNBC TV 18's 'India Business Leader Awards 2012' (IBLA).
- Flipkart.com- got Nominated for
IndiaMART Leaders of Tomorrow Awards 2011.
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